How does your board function? In the words of board expert Richard Chait, "Effective governance by a board is a relatively rare and unnatural act." An effective board is very difficult to establish and sometimes more difficult to maintain. So, what can you do to Build a Better Board? This course will talk about ways to focus the board on Governance and discuss what this means as compared to Management. It will look at the planning process, reporting systems and meetings to help you identify ways to focus your board on the things that will have the greatest impact for the members, allow you to stay out of management's way, and have better insight to what is being accomplished by management.

Program Length: 68 Minutes

Target Audiance: Board Members

Who is guiding your credit union? Your CEO? Your Board? This is an important question we all must clarify for the credit union to be efficient, effective and the best at serving your members. While the board’s role is to set the course of the credit union, it is the CEO’s role to steer the ship. This session discusses why the distinction between these two roles can lead to a successful voyage, or to the dashing of your ship against jagged rocks. It also identifies how the board can set the course and establish useful measures to monitor the progress along the way and how management can assist the board with useful information.

Program Length: 58 minutes
Target Audience: CEOs, Managers, Board Members, Supervisory Committee Members, and other Key Staff members

Even if you are not a trained auditor, there are many audit activities you can do! Take this opportunity to learn audit activities you can perform regardless of your background or life experience. These are procedures that can have a big impact on your credit union and procedures someone at your credit union should already be doing every day.

Program Length: 80 minutes.

Target Audience: Managers, Board Members, Supervisory Committee Members, Internal auditors and other Key Staff members

One of the greatest leaders of the 20th Century, Ike Eisenhower, has lessons for all of us to learn on how to lead people. The simple farm boy turned General shows how diplomacy, planning and simple values can earn the loyalty of people within your organization.

The Credit Union movement is experiencing a fundamental shift in how it makes money. Not long ago, charging more for loans than you paid for deposits was enough to thrive on. No longer. Competitive pressures have changed the equation dramatically. Net Interest margin is declining and operating expenses are increasing. Expenses can be trimmed, but credit unions are running very lean and have been since the financial crisis in the late 1980’s. Now, credit unions must look at new and sometimes controversial ways to make money and guarantee their survival. For the first time in credit union history, Fee and Other Non-interest Income now accounts for all of the movement’s profit. This course discusses ways to ensure that you have the amount of profit you need to meet your credit union’s needs.

Program Length: 58 minutes

Target Audience: CEOs, Managers, Board Members, Supervisory Committee Members, and other Key Staff members

• Comprehend ALM, the closest thing to rocket science in the credit union business • Understand the impacts of interest rate changes on cash flow and financial management • Investigate several methods of setting rates, reporting, and calculating • Understand the relationship between interest rates and risk • Discover a healthy ALM process and who should be included • Incorporate ratio analysis, trend analysis, market analysis, and economic analysis into the ALM process
Program Length: 80 Minutes
Target Audience: Operational staff, managers, and volunteers.

This course identifies seven values that strengthen and grow organizations and community. Tim Harrington offers an indepth look at how to practice cultivating those values in your organization with some practical exercises. This refreshing approach to leadership development will prove to be invaluable to all who learn from it.

Program length: 80 Minutes

Target Audience: CEOs, Managers, Board Members, Supervisory Committee Members, and Staff members

America is going through a difficult time. Our will and core values are being tested, yet America is still the beacon of fairness and opportunity to the peoples of the world. What’s right with America? Oh, so much. And so much is right with the credit union movement. Both are based on a trust in individual accomplishment and the cooperative spirit. Both seem to be unfocused and fractious in good times, yet both show the mettle of their people when challenged. This course reminds us to be aware of all the good that goes on in America and in the credit union movement, and inspires us to keep our high ideals and work hard to see that they are achieved.