Author Archive for: ksmith

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Board Members and Staff Surveys: Yes, get them AND be careful!

The staff survey is a long-standing, valuable way to get feedback about the organization for all involved, top to bottom. Board members should absolutely pay close attention to them, but they should also be very careful with them. They can be misleading. By Kevin Smith Board members are you getting the full value that the […]

Learn the Numbers so Well that you Can Spend Less Time with Them

Credit union board members have to have a very good handle on the organization’s financials. This is often so time consuming that it takes away from valuable time that could be spent on important strategic initiatives/goals. Learning the numbers well enough to get past this is a valuable place that many take years to reach […]

Credit Union CEO Salaries: Wading into Turbulent Waters and Pulling the Board Members with Us

As the credit union industry changes rapidly and increases in complexity, board members need to make sure they are keeping up with industry trends and standards. If they don’t, they risk their credit union becoming irrelevant and disappearing. One area that this is increasingly a problem is CEO salaries. Board members are often out of […]

The CEO’s Annual Review in a Crisis

Credit union directors face a daunting challenge this year as you consider the annual review of your credit union’s CEO. Many or all of your standard metrics will need to be thrown out and replaced with criteria that is specific to the context of the year. By Tim Harrington and Kevin Smith One of the […]

Practical Tasks that Achieve Strategic Benefits

Focus the Meeting Agenda & Board Packet on the Important By Tim Harrington, CPA At TEAM Resources, we believe the board packet and monthly board meeting agenda should be built around the credit union’s Purpose (Mission) and Key Strategies. This is board level stuff. As we look at the information generally provided to a board […]

The Board Chair’s Guide to Zoom Meetings

Let me guess … your board meeting has gone digital and virtual, right? Lucky guess or what?! Credit Union Board Chairs – Let’s talk about that move to virtual. Let’s talk about what that means for you and how things need to change. Let’s be clear. This move is not like moving to a different […]

How to spot a board in trouble (an incomplete listicle)

By Tim Harrington and Kevin Smith This is not a comprehensive list. In fact, we’d like to hear from others the things that they’ve seen or what they look for. We’re sure our smart readership has some things to add. This is also not a checklist. We’re not suggesting that once you’ve identified all eight […]

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