Author Archive for: ksmith

Entries by Kevin Smith

How to Make the CEOs Job More Difficult Than It Has to Be

Guest Post by TEAM Resources Publisher, Kevin Smith Nobody disputes the fact that credit union CEOs have tough jobs. There are millions things to keep up with in a challenging environment; technologies, economics, regulations, leadership, staff issues and development … oh yea and “managing” a board of directors made up of volunteers who (generally) don’t […]

Assessing Toward a Better Board (or What’s Behind That Word?)

Let’s face it – when I hear the word “assessment” it takes me back to middle school standardized tests, some of which took days, and all of which raised anxiety for everyone in the building, students and teachers alike. No, “assessment” is not my favorite word. Flash forward to a graduate-level education course in assessments. There I learned why they’re so anxiety inducing. (I’ll skip that 16-week tangent for now. You’re welcome.)

Building Your Business Model to Create a Market Advantage

Can you strictly define your business model? Your competitive advantage? If you say, “We are a full service credit union, and our competitive advantage is our great prices and our member service,” then you are missing the boat. Being a credit union is not a business model; it is a charter type. Being “full service” […]

Effective Leadership by Your Board

How well does your board “lead” your credit union? Leadership by the board is very different from leadership by management. As a matter of fact, leadership by the board requires a different skill set than leadership by management. Boards govern. What does that mean? It means they don’t “operate.” I know that doesn’t answer the […]

Becoming a Strategic Board

Generally, boards do two things that have a positive impact on their organizations: Plan strategically; and Hire a competent CEO who is accountable to the strategic plan. Nearly any other things the board involves itself with will have either a neutral impact or a negative impact. Unfortunately, the neutral impact list is rather short.

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