This author has not written his bio yet.
But we are proud to say that Kevin Smith contributed 83 entries already.
Can you strictly define your business model? Your competitive advantage? If you say, “We are a full service credit union, and our competitive advantage is our great prices and our member service,” then you are missing the boat. Being a credit union is not a business model; it is a charter type. Being “full service” […]
How well does your board “lead” your credit union? Leadership by the board is very different from leadership by management. As a matter of fact, leadership by the board requires a different skill set than leadership by management. Boards govern. What does that mean? It means they don’t “operate.” I know that doesn’t answer the […]
Generally, boards do two things that have a positive impact on their organizations: Plan strategically; and Hire a competent CEO who is accountable to the strategic plan. Nearly any other things the board involves itself with will have either a neutral impact or a negative impact. Unfortunately, the neutral impact list is rather short.
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