Supervisory Committee
Academy ©

Archived Webinars

The Supervisory Committee Academy is excited to offer a webinar series designed exclusively for supervisory committee members. The sessions are held once a month and focus on training issues specific to the needs of the supervisory committee. The Supervisory Committee Academy has partnered with well-known subject matter experts to provide the highest quality training.

Click below for a listing of upcoming webinar programs.

Supervisory Committee Basic Duties & Responsibilities
Instructor: Tim Harrington (Click for instructor bio.)
Price: This One is Free!
When: On Demand Course 
Duration: 45 min.
Order Archive here
Click here for description.

Indirect Lending: Minimizing Risk with Management Controls
Instructor: Bruce Hull (Click for instructor bio.)
Price: $249
When: November 14, 2017
2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Duration: 60 min. (In three, 20-minute segments)
Order Archive here
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Setting Up the Annual Supervisory Committee Plan
Instructor: Susan Landauer (Click for instructor bio.)
Price: $249
When: October 31, 2017
2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Duration: 60 min. (In three, 20-minute segments)
Order Archive here
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Lending Basics for Supervisory Committees: Answers to Questions You Haven’t Asked Management
Instructor: Don Arkell (Click for instructor bio.)
Price: $249
When: September 18, 2017
2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Duration: 60 min. (In three, 20-minute segments)
Order Archive here
Click here for description.

Defining (and Maintaining) Independence for the Supervisory Committee
Instructor: David Reed (Click for instructor bio.)
Price: $249
When: August 15, 2017
2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Duration: 60 min. (In three, 20-minute segments)
Order Archive here
Click here for description.

Strategies that Produce an Exceptional ROA
Instructor: Brett Christensen (Click for instructor bio.)
Price: $249
When: July 31, 2017 (*New Date)
2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Duration: 60 min. (In three, 20-minute segments)
Order Archive here
Click here for description.

Supervisory Committee Guide to Reviewing Checking & Investment Accounts
Instructor: Susan Landauer (Click for instructor bio.)
Price: $249
When: June 14, 2017
2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Duration: 60 min. (In three, 20-minute segments)
Order Archive here
Click here for description.

Redefining the Role of the Supervisory Committee in the Digital Age
Instructor: Tim Harrington (Click for instructor bio.)
Price: $249

When: May 10, 2017
2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Duration: 60 min. (In three, 20-minute segments)
Order Archive here
Click here for description.

Supervisory Committee Lender Liability & Risks in Lending Today
Instructor: Bruce Hull (Click for instructor bio.)
Price: $249
When: April 19, 2017
2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Duration: 60 min. (In three, 20-minute segments)
Order Archive here
Click here for description.

Keeping Track of the Credit Union Through Financial Statements
Instructor: Tim Harrington (Click for instructor bio.)
Price: $249
When: February 22, 2017
2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Duration: 60 min. (In three, 20-minute segments)
Order Archive here
Click here for description.

External Fraud Your Credit Union Faces
Instructor: Susan Landauer (Click for instructor bio.)
Price: $249
When: January 18, 2017
2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Duration: 60 min. (In three, 20-minute segments)
Order Archive here
Click here for description.

Maximizing Supervisory Committee Communications: From the Board to the Examiners
Instructor: David Reed (Click for instructor bio.)
Price: $249
When: November 16, 2016
2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Duration: 90 min. (In three, 30-minute segments)
Order Archive here
Click here for description.

How to Know If Something Is Going Wrong. And What to Do About It.
Instructor: Tim Harrington (Click for instructor bio.)
Price: $249
When: October 12, 2016
2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Duration: 90 min. (In three, 30-minute segments)
Order Archive here
Click here for description.

Trends in Remote Delivery of Credit Union Services
Instructor: Don Arkell (Click for instructor bio.)
Price: $249
When: September 20, 2016
2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Duration: 90 min. (In three, 30-minute segments)
Order Archive here
Click here for description.

You’ve Done the Audit … Now What?
Instructor: Susan Landauer (Click for instructor bio.)
Price: $249
When: August 10, 2016
2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Duration: 90 min. (In three, 30-minute segments)
Order Archive here
Click here for description.

5 Things the Supervisory Committee Needs to Know About Compliance
Instructor: David Reed (Click for instructor bio.)
Price: $249
When: July 12, 2016
2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Duration: 90 min. (In three, 30-minute segments)
Order Archive here
Click here for description.

Key Internal Controls Supervisory Committees Should Know and Watch For
Instructor: Tim Harrington (Click for instructor bio.)
Price: $249
When: June 8, 2016
2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Duration: 90 min. (In three, 30-minute segments)
Order Archive here
Click here for description.

High Intensity Financials for Directors
Instructor: Tim Harrington (Click for instructor bio.)
Price: $249
When: May 18, 2016
2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Duration: 60 min.
Order Archive here
Click here for description.

Characteristics of Top Performing Lending Credit Unions
Instructor: Brett Christensen (Click for instructor bio.)
Price: $249
When: May 9, 2016
2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Duration: 90 min. (In three, 30-minute segments)
Order Archive here
Click here for description.

Cybersecurity and the Supervisory Committee
Instructor: Susan Landauer (Click for instructor bio.)
Price: $249
When: April 13, 2016
2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Duration: 90 min. (In three, 30-minute segments)
Order Archive here
Click here for description.

Fraud Hunters: Understanding the Risks of Internal Fraud and What to Do About Them
Instructor: David Reed (Click for instructor bio.)
Price: $249
When: March 15, 2016
2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Duration: 90 min. (In three, 30-minute segments)
Order Archive here
Click here for description.

What All Supervisory Committee Members Need to Know About Financial Statements
Instructor: Tim Harrington (Click for instructor bio.)
Price: $249
When: February 17, 2016
2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Duration: 90 min. (In three, 30-minute segments)
Order Archive here
Click here for description.

 

Understanding the Lending Process: Why Lenders Do What they Do
Instructor: Brett Christensen (Click for instructor bio.)
Price: $249
When: January 11, 2016
2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Duration: 90 min. (In three, 30-minute segments)


Understanding the Audit Report
Instructor: Susan Landauer (Click for instructor bio.)
Price: $249
When: November 18, 2015
2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Duration: 90 min. (In three, 30-minute segments)

(*No webinar scheduled in December)

 

The Supervisory Committee’s Role in the Exam Process
Instructor: David Reed (Click for instructor bio.)
Price: $249
When: October 15, 2015
2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Duration: 90 min. (In three, 30-minute segments)

Supervisory Committee of the 21st Century
Instructor: Tim Harrington (Click for instructor bio.)
Price: $249
When: September 15, 201
2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Duration: 90 min. (In three, 30-minute segments)

 

Our Instructors

Tim Harrington
Author, consultant and speaker Tim Harrington has worked with credit unions in 48 states, two territories, Canada, Jamaica and Mexico. His progressive ideas and broad knowledge of credit union issues has made Tim a valuable resource for credit unions nationwide. Tim has spoken to tens of thousands of credit union volunteers and staff and continues to inspire them to improve their credit unions.

Since 1996, Tim has been President of TEAM Resources, a firm providing consulting, strategic planning, and training to credit unions from coast-to-coast. TEAM Resources’ clients range from a few million to the billions in assets.

Tim’s book Eisenhower on Enlightened Leadership has inspired and delighted credit union and non-credit union readers nationwide. He also developed a presentation on the book, in which he helps people realize that leadership skills can be developed. He uses the fascinating example of General Dwight “Ike” Eisenhower as he inspired American and Allied troops to bounce back and drive toward victory after being soundly beaten at the start of World War II.

From 2001 to 2006, Tim was the chairman of the board of a $150 million credit union in Tucson, Arizona. He was appointed to the board of this troubled credit union in 2001 and served until 2006. During his tenure on the board the credit union evolved from losing over $2 million per year to earning a profit of nearly $2 million by 2006.

Tim was formerly a partner with the nation’s 3rd largest auditor of credit unions, known today as CliftonLarsonAllen. He has been working with credit unions since 1989 when he directed the internal audit of a large credit union in Tucson, Arizona. Prior to that, he was with a national accounting firm and has been practicing accounting and consulting since 1980.

Because of his knowledge, wit and unpretentious delivery, Tim is a much sought after speaker in the credit union movement. Tim has made presentations at conferences for CEOs, Directors, Supervisory Committees, lenders, marketers, and many more. Tim is on the faculty of the CUNA Finance for Non-Financial Managers and Volunteers School, CUNA Volunteer Certification School and CUNA Management School.

David Reed
Attorney, author, consultant and nationally recognized speaker, David is a partner in the law firm of Reed and Jolly, PLLC and founder of CU Doctor, a full service credit union consulting practice. Through Reed and Jolly, David provides guidance to credit unions concerning a variety of matters including the establishment and revision of credit union policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters and corporate governance.

David is particularly noted as an expert in the areas of credit union operations, bankruptcy and collections. He has been selected to train NCUA Field Examination and Audit Staff on numerous issues including ID Theft Red Flags, S.A.F.E Act, Third Party Contract Management and Bankruptcy matters.

S Landauer hi res Susan Landauer
Susan Landauer is a partner with Forensic Accounting Services Group, LLC, a consulting organization that specializes in conducting fraud investigations, performing fraud risk mitigation, and providing training on fraud-related topics. She has over 20 years of experience in the areas of audit, training, management, and accounting.

As a trainer, she specializes in fraud detection and prevention courses that she has authored, as well as volunteer topics for credit unions. Ms. Landauer is affiliated with the accounting firm of Wojeski and Company, which has a large credit union practice that performs over 100 audits of credit unions, including certified audits, supervisory committee audits, internal auditing services, ACH compliance reviews and OFAC/BSA reviews. She is also a regular instructor at CUNA’s Supervisory Committee & Internal Audit Conference, as well as a contributing author/subject matter expert for the CUNA VAP program.

Brett Christensen
Brett is the owner of CU Lending Advice, LLC. As such, he consults and conducts training sessions on various lending topics to professionals that work in the credit union industry. His personal and entertaining speaking style have also made him a popular and sought out speaker in the credit union industry.

Prior to forming his own company, Brett worked as a lending consultant and trainer for Lending Solutions Consulting, Inc. of Elgin, IL. Prior to his job at Lending Solutions, Brett was the Chief Sales Officer of APPRO Systems, Inc. which purchased the Loan Link Lending Center, which Brett managed as the President for three years.

Prior to his work at Loan Link, Brett was the Vice President of Lending & Sales at Clark County Credit Union in Las Vegas, Nevada. He also worked for five years as a civil engineering officer in the United States Air Force.

He has earned a Bachelor of Science degree in Civil Engineering from the United States Air Force Academy in 1987, and a Master of Business Administration degree from the University of Phoenix in 1991.

Don Arkell
Don Arkell started his career in the Credit Union industry working as a frontline lender at Clark County Credit Union, in Las Vegas Nevada. While at CCCU, Don quickly moved through the ranks at the credit union, working in all areas of Sales and Lending. He eventually founded a CUSO owned by CCCU- Members Auto Brokerage Service, Inc.

Taking a break from the industry, Don established himself in the Pharmaceutical and BioTech Sales arena working for both Fortune 50 and startup companies. He was recognized for his sales abilities winning several national Sales Awards and mentoring Sales Teams.

After years in the world of Biotech, he couldn’t resist the call of the Credit Union once again. Don joined up with Red Rocks Credit Union in Highlands Ranch, CO in 2007 and helped RRCU to establish a vibrant Sales culture while transforming the Credit Union from full retail delivery to offering 100% of consumer loans and member service through remote delivery channels. This effort drove down operational expenses while increasing loans, total assets and net income.

During the difficult economic times of the last decade, Don Arkell navigated the organization through the muddy waters of the mortgage business by overhauling the entire Real Estate Lending program. Focusing on the core values of the organization, Don completely rebuilt this vital area of the organization by implementing a successful Consultative Lending strategy. Don’s efforts are credited with turning this failing area around and growing into the most profitable area of the credit union.

Don’s unique leadership style and passion for Sales and Leadership have made him a sought after speaker, trainer and strategist. Don Arkell joined the team at CULendingAdvice in September 2015. His extensive Sales and Lending experience married well with the established consultant practice at CULA.

Session Descriptions

Supervisory Committee Basic Duties & Responsibilities
On Demand Course
Tim Harrington
The supervisory committee is the watchdog of the credit union, and fills a critical role in making sure the organization is operating in a safe and sound manner, putting proper controls in place and not taking undue risk. The board of directors may get all of the attention, but a strong supervisory committee is essential to having good governance. Whether you’re a rookie committee member needing to hit the ground running, or a veteran needing a refresher, this course will provide great value – and it’s free! Review this course on your own time to keep clear the essential roles and jobs that the committee must fill.
Order Archive here

What All Supervisory Committee Members Need to Know About Financial Statements
February 17, 2016, 2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Tim Harrington
How’s your credit union doing? No, really, how is your credit union doing? As a supervisory committee member, you have an obligation to know and understand how your credit union is doing.financially. The environment has become more demanding. It is no longer enough to come to meetings and trust that someone else on the board understands your financial statements and ratios, or that if something is amiss, the CEO will let you know. According to NCUA Reg. 701.4, each director, regardless of background, has an obligation to understand the financial condition of their credit union. Newly elected directors have six months after election to become financially literate. This course will cover key concepts to help new and experienced directors better understand their credit union’s financial condition.
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Fraud Hunters: Understanding the Risks of Internal Fraud and What to Do About Them
March 15, 2016, 2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
David Reed
There can be little doubt that the biggest internal risk facing many credit unions is the specter of internal fraud. From embezzlement to self-dealing to unauthorized activities, life can be dangerous in credit union land. Several highly publicized credit union failures have resulted from fraud and most examination staff believe that fraud is a hidden killer for many unwary credit unions. Unfortunately the topic remains taboo in many organizations and little resources are devoted to keeping honest employees honest while discovering the bad guys. What is your supervisory committee going doing about this rising risk?
Order Archive here

Cybersecurity and the Supervisory Committee
April 13, 2016, 2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Susan Landauer
In this webinar, Susan Landauer will discuss the top cybersecurity threats to credit unions that exist today in simple, “non-techie” language that everyone can understand. She will help you understand the environment and what your role in managing those threats should be. She will also discuss the top external audits and reviews that the credit union should be doing. This course will leave you with a practical sense of how to handle this ever-changing and often, very technical aspect of your job.
Order Archive here

Characteristics of Top Performing Lending Credit Unions
May 9, 2016, 2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Brett Christensen
Lending is the financial lifeblood of your credit union. In eighteen years of extensive travel, Brett has personally walked into more than 1000 credit unions. In this webinar you will learn the characteristics of top performing lenders in the credit union industry. Topics to be discussed include the following:

  • The importance of the average loan yield of your credit union’s loan portfolio.
  • Writing loan policies for members, not examiners.
  • The importance of creating a true sales culture.
  • Which lending delivery channels must be maximized and which should be minimized.
  • How to increase the production of loans while decreasing the cost of making them.
  • Credit union success stories. 
    Order Archive here

High Intensity Financials for Directors
May 18, 2016, 2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Tim Harrington
Understanding the credit union’s numbers can be a challenging aspect of a director’s role … and it’s a requirement per the NCUA. Join Tim as he gives your a solid footing with the fundamentals all in an hour’s time.
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Key Internal Controls Supervisory Committees Should Know and Watch For
June 8, 2016, 2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Tim Harrington
The supervisory committee is an essential element in internal controls. You don’t create them, but you are part of the team that assures that appropriate internal controls exist and that they are being used. The problem is most supervisory committee members do not have a background that makes them experts in internal controls. This course will help you understand:

  • Who looks at internal controls;
  • What internal controls are covered in the outside audit or internal audit process;
  • What controls you need familiarity with to ask good questions; and
  • What areas you may “roll up your sleeves” to review and test yourselves.

When you finish this session, you will have a much better picture of what internal controls are and what your role regarding those controls is. In this session you will get:

  • An Internal Control Checklist;
  • An Internal Control Tool for the Committee; and
  • An Audit Steps Workbook

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5 Things the Supervisory Committee Needs to Know About Compliance
July 12, 2016, 2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
David Reed
It is a fact of life that financial institutions are among the most highly regulated entities in the world. Understanding the interplay between our credit union’s operation and regulatory compliance is a central element of sound oversight. Join credit union attorney David Reed as he explores the current state of regulatory compliance and the key components you cannot ignore.
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You’ve Done the Audit.Now What?
August 10, 2016, 2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Susan Landauer
The major responsibility of the supervisory committee is overseeing the performance of the annual audit. But that is just the start of fulfilling your duties. Section 715 of the NCUA regulations outlines the supervisory committee responsibilities – we will cover the regulations to ensure you understand your role, and provide you with some basic techniques that will help you get through it.

An annual plan, specific responsibilities assigned to members for the committee, and how to actually perform those duties are just some of the topics we will discuss. You will gain a full understanding of your overall responsibilities and how to make sure you have the knowledge and tools to perform them. Please join us for an informative session you won’t want to miss.
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Trends in Remote Delivery of Credit Union Services
September 20, 2016, 2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Don Arkell, Sr. Consultant/Mentor, CU Lending Advice
The days of walking into a branch to conduct all your business are limited. The adoption of E-Sign technologies and remote delivery of service and sales are helping credit unions improve their bottom lines while delivering modern services. In this session you will learn about the current trends in branch automation and remote delivery. Learn how credit unions are addressing security concerns while increasing productivity. Credit unions with a successful remote delivery strategy are driving down the cost of the transaction while increasing member satisfaction. This session will help equip you as a supervisory committee member to understand the current landscape of e-services offered by successful credit unions around the country.
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How to Know If Something Is Going Wrong . And What to Do About It.
October 12, 2016, 2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Tim Harrington
Chances are things are running well at your credit union and problems are managed appropriately. But what if something starts to go wrong? How would the supervisory committee know? You can’t wait until the regulators or auditors tell you. You need to be familiar enough with key indicators to know something may be a problem before an outsider comes to tell you.

Keep in mind, the supervisory committee has an important part to play in the governance of the credit union. Your role is to manage the audit process and monitor internal controls. The members depend on you to do this. This course will help you watch for common problems and what to do if something starts to go wrong.
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Maximizing Supervisory Committee Communications: From the Board to the Examiners
November 16, 2016, 2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
David Reed
In order to fulfill the critical responsibilities of the supervisory committee it is essential that a vibrant line of communication be established and maintained with the board of directors. It is never enough for the committee to identify potential issues within the credit union, it is incumbent upon them to communicate those issues with the board of directors and follow up on their resolution. From preparing detailed minutes to creating specialized reports and requesting in person meetings, this session will explore both the technical requirements and practical insights of establishing and maintaining active communications. Without effective communications the standard board governance model breaks down… lapses in internal controls are missed, financial irregularities are ignored and any issues could invite increased regulatory scrutiny or even litigation.
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External Fraud Your Credit Union Faces
January 18, 2017, 2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Susan Landauer
Why do People commit Fraud? And what types of fraud is your credit union facing every day? We will discuss the most common schemes in the world today that your credit union should be made aware of. You will be armed with the questions to start asking management to ensure that your credit union wins the battle against external fraud!
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Keeping Track of the Credit Union Through Financial Statements
February 22, 2017, 2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Tim Harrington
As a supervisory committee member or director, it is essential you understand how your credit union is doing. Is the credit union financially strong? Or is it showing signs of weakness? Is our financial strength stable or improving? Or is it somehow in decline? These are important things to know. Yet most credit union volunteers do not come from financial backgrounds.

This course will make keeping track of your credit union’s financial health easy. Tim Harrington has been training volunteers on “what to watch” for nearly 30 years. Mr. Harrington will show you the key ratios to monitor and explain how to tell if your financial strength and stability is where it needs to be, or if it is falling short of that. He will show you how to know if the credit union’s financial condition is improving or declining. Like many directors have said before, “This is the first time I’ve understood our financial condition.”
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Supervisory Committee Lender Liability & Risks in Lending Today
April 19, 2017, 2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Bruce Hull
As a member of the supervisory committee, your oversight of the lending area includes many complexities and nuances, not to mention a maze of regulations that you need to keep in mind. In this webinar, credit union lending expert Bruce Hull will help simplify this task for you, providing insights and clarifications into the risks in lending that will help you monitor the safety and soundness of your organization. He will help you ensure adequate due diligence is performed on the loan program.

In this program Bruce will review the loan programs that represent the most risk in your credit union, indirect lending, real estate lending, business lending, subprime lending and programs through 3rd party vendors.
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Redefining the Role of the Supervisory Committee in the Digital Age
May 10, 2017, 2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Tim Harrington
Supervisory committees were originally created in the 1930s. Information moved as fast as mail could deliver it. Telegraphs were still in use and telephones were a “new-fangled” invention. Cross-country flights in slow, two-engine airliners were just beginning. Back then, cash counts were king!

Unfortunately, too many supervisory committees are still affected by duties and functions that were defined in that long-ago time. What should the credit union of the Digital Age be doing? As you can imagine it is very, very different than what it used to be, and frankly very different than what many committees are still doing today. This course is not about understanding cyber-security. No, this course is about how a supervisory committee can effectively manage the audit function and monitor the credit union’s internal controls in a world where expertise and speed are more important than ever. We will talk about how the supervisory committee can successfully carry out its role, provide an essential service to the credit union and make a difference for the members in the digital world.
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Supervisory Committee Guide to Reviewing Checking & Investment Accounts
June 14, 2017, 2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Susan Landauer
For the average credit union, investments are its second largest asset. That means it’s high on the list of importance for review for the supervisory committee. But do you know what to look for when reviewing them? And do you know that the staff is giving you is accurate information that truly represents the financial picture of your credit union? In this webinar Susan Landauer will show you how to dissect a normal reconciliation, and point out the red flags to look for in your review process. You will learn to spot things that may indicate something is not quite right!
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Strategies that Produce an Exceptional ROA
July 31, 2017, 2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Brett Christensen
If you want to guarantee your credit union’s growth and prosperity in this highly competitive industry of financial services, you need to have a high level of net income (i.e. earnings). In this session, Brett will teach you what your credit union must do strategically to generate an exceptional return on assets (ROA).

Topics to be covered include:
• The most common reasons why a loan-to-share ratio is low.
• How to safely increase your average loan yield.
Lending mistakes that result in high loan losses.
• How to increase direct loan volume.
• The importance of moving to a sales culture.
• How to reduce the cost of producing loans.
• Expense reduction strategies.
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Defining (and Maintaining) Independence for the Supervisory Committee
August 15, 2017, 2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
David Reed
Independence is defined as “freedom from the influence, guidance, or control of another or others.” The supervisory committee only works if it maintains independence from both management and the board. This does not mean you can’t have a good working relationship with the board and management, but it does mean you must know where to draw the line and never cross it. From selecting the auditor, to selecting future volunteers, to selecting its own format: does your supervisory committee act as its own unit, or is it simply doing things “the way we’ve always done them”?

The NCUA Examiner’s Guide states it very succinctly: “The board must appoint a supervisory committee composed of not less than three, nor more than five, members who are independent of management and free from any relationship that would interfere with the exercise of independent judgment as a committee member (emphasis added).” If your supervisory committee can’t act in an independent manner, your opinions may have less value and the conclusions you reach may be questionable. In fact, examiners may consider your supervisory audit or verification unacceptable and may require you to conduct new ones if they determine there was a lack of independence, competence or sufficient effort.

This session will cover:

  • Creating a working definition of independence
  • Reviewing the regulatory requirements of independence
  • Drawing the line between comfortable and coziness
  • Five tough questions every supervisory committee needs to answer
  • Avoiding the most common independence landmines

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Lending 101 for Supervisory Committees: Answers to Questions You Haven’t Asked Management
September 18, 2017, 2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Don Arkell
Regardless of your asset size, lending generates the vast majority of revenue for your credit union. Aside from generating revenue, this area of the business represents significant risk to your sustainability as a financial institution. In this one-hour, interactive and informative session Don Arkell addresses the top questions asked by volunteers about

Lending:
• What is the Appropriate Role of the Volunteer?
• What Do FICO Scores Really Mean?
• What is the difference Risk-Based Pricing vs. Risk-Based Lending?
• Are there Good Options for Lending Delivery Channels?
• What is Indirect vs. Direct Lending?
• What are the Significant Portfolio Risks?
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Setting Up the Annual Supervisory Committee Plan
October 31, 2017, 2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Susan Landauer
How do you get it all done? With so many responsibilities and the changing environment, we will discuss how to effectively manage the Supervisory Committee’s annual plan to ensure that everything gets done! From discussing the NCUA responsibilities to managing the process, you will be ready to establish an annual plan and meet your goals when we are done! Come join the fun!

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Indirect Lending: Minimizing Risk with Management Controls
November 14, 2017, 2:00 Eastern, 1:00 Central, 12:00 Mountain, 11:00 Pacific
Bruce Hull
How can your supervisory committee determine if your credit union’s management team has implemented adequate controls for monitoring your indirect lending program?
Growing loan portfolios continues to be a major challenge for credit unions and finding ways to increase loan portfolios can also result in increased risk. For credit unions with an indirect loan program, the higher risks associated with indirect lending continues to present challenges that require more robust controls, monitoring and oversight than ever before.

This session will discuss key elements, controls, monitoring and oversight that Supervisory Committees need to ensure that management has implemented for the indirect loan program including:

  • Key controls management must implement indirect loan programs today;
  • Management’s criteria for determining the adequacy of oversight processes in place over the credit union’s indirect loan program;
  • Key factors that may indicate that management may need to improve and strengthen controls over the indirect loan program including ensuring that management has implemented more effective methodologies for the identification of the risks for indirect lending;
  • Determining if management has identified all key categories of indirect lending controls;
  • Determining the effectiveness of management’s identification of the difference of the controls necessary for “in-house” and “third-party” indirect lending;
  • Ensuring that management has implemented specific indirect lending tools and reports needed for every indirect loan program;
  • Determining if and how management periodically validates the controls over the indirect loan program;
  • Ensuring the management has included effective controls over indirect loan “power-booking”;
  • Determining how management addresses the CFPB’s (Consumer Financial Protection Bureau) indirect loan control perspectives;
  • And more.

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